- Contacting potential and current customers to inform them about the company’s products and services using prepared texts “scripts”.
- Answering customers’ questions about products and services.
- Understanding customers’ requirements and completing sales processes by asking various questions. Following up,
- Entering and updating customer information periodically in the company’s databases.
Proven experience as telesales representative or other sales/customer service roleProven track record of successfully meeting sales quota preferably over the phoneGood knowledge of relevant computer programs (e.g. CRM software) and telephone systemsAbility to learn about products and services and describe/explain them to prospectsExcellent knowledge of EnglishExcellent communication and interpersonal skills