- Set up servers for company use, perform and ensure proper installation of cables, operating systems, and/or appropriate software, and give permissions to appropriate users for application usage and folders’ accessibility.
- Troubleshooting and maintenance of Windows servers/users under the domain, mail, password recovery, and security antivirus management.
- Oversee the performance of servers and computer systems.
- Install and perform repairs to hardware and/or software, following design or installation specifications.
- Conduct computer diagnosis to investigate and resolve problems and provide technical assistance and support.
- Close open tickets, maintain records of daily data communication, problems, remedial actions taken, and/or installation activities, and report to the management through Complaints Analysis report the repetitive issues for immediate actions.
- Provide remote or on-site technical assistance and troubleshooting to site-based employees.
Bachelor of Computer Science or any relevant studies is required.6-10 years of experience in the same field is a must.Microsoft Certified Solutions Associate (MCSA) is a must. Microsoft Exchange Server Certification is a must. Microsoft Certified Solutions Expert (MCSE) is a must.Cisco Certified Network Associate (CCNA) is preferred