Job Purpose
The VRM Supervisor under VRM function is responsible for all Contracts / POs being released within the geographic territory to ensure the efficient delivery of quality reports in a timely manner and provide quality customer service to vendors. And also managing contractual conflicts for Etisalat Misr, serving several types of agreements (Contract, Framework Agreement, Purchasing Agreements, Consulting Agreements, Licensing Agreements, Master Agreements, Letter of Intent, Termination Agreements, Service Agreements, Non-Disclosure Agreements…etc ) through the following activities \:
-Contract Management
-Procurement Process Governance.
-Suppliers Relation Management (SRM)
Report To Position Name
•Managing & Monitoring contracts under execution in terms of compliance with terms and conditions of agreements.
•Monitor the contracts due dates and milestones in order to notify the contract owners in terms of renewal , termination and / or certificate issuance duration.
•Change request implementation through assessment of the submitted document in connection to the Devolution of power.
•Support & Provide post guidance on contract matters to project managers or other operational staff in contracting practices and procedures for Etisalat for almost 500 (contracts, Frame Agreements, Letter of Intent, Notification of Award, Memorandum of Understanding, Change request, POs….etc.)
•Serve as the point of contact for awarded bidders for contractual conflicts.
•Support the business stakeholders to ensure that suppliers meet defined requirements, goals and targets.
•Monitor contract close-out, extensions or renewal.
•Help desk for vendors to onboard them and maintain successful relationships
•Work with other departments involved in the Vendor Management Process (Finance, Compliance, Operations)
•Super vise / Conduct qualification process of contractor/partners including completed application/compliance information and background data •
•Work collaboratively with the team to build and maintain a solid, trusted database of contractor/partners .
•Monitor vendor’s invoices & payment release starting from contract signature date till contract closure.
•Ensure reports tracking vendor spend
•Supervise and Control the issuance of official acceptance certificates such as ready of service certificates (RFS) , provisional acceptance certificates (PAC) and Final acceptance certificates (FAC) mounting to approx. 2000 certificate per year ensuring they are in line with the signed agreement terms and conditions.
•Review contract requirements, special provisions, terms and conditions & advice any deviations corporate policies and procedure
•Supervise and control Auto creation of POs; Involvement in this process can include, but is not limited to, reviewing requisitions for quality assurance, processing changes, updates and cancel of Purchase Orders,
•Assessing the contract management process and acting as a focal point with the IT department to automate the contract management activities and enhance the running automated systems.
•Supervise the Contract management databases updates/ closures
Suppliers Relation Management (SRM)
•Act as a focal point for all post contract correspondences mutually between Company and Suppliers/Vendors.
•Participate in vendor escalation calls/meetings as requested.
•Support in Negotiation Contractual Terms and Conditions conflicts if arising within the life cycle of the project
•Review / Conduct suppliers’ / Purchaser satisfaction (Vendor Performance appraisal & Supplier Business review )