- Conduct workshops and interviews with stakeholders to gather and document business requirements for the SAP SD module.
- Configure the SAP SD module according to business requirements, perform unit testing, and support integration testing to ensure system functionality.
- Create and maintain comprehensive documentation, including functional specifications, process flows, and user manuals, to support system implementation and user training.
- Act as a primary point of contact for troubleshooting and resolving issues related to the SAP SD module, ensuring timely resolution to minimize business disruption.
- Participate in project planning and execution, including timelines, resource allocation, and status reporting, to ensure successful project delivery.
- Support change management initiatives by communicating changes to stakeholders and providing necessary training and resources to facilitate smooth transitions.
- Monitor system performance and user feedback to identify areas for improvement and implement necessary changes to enhance system efficiency and user experience.
- Integration with CRM
BSc/BA in business or relevant disciplineCertified SAP CDMin 3 to 4 years’ experience in SAP Sales and distribution managementExcellent skills of MS Office,Solid experience in SAP SD, CRM, integration with SAP modulesExcellent command of English languageExcellent organizational and coordination skillsA great listener with ability to communicate with people of diverse disciplinesAbility to develop detailed proposals and plans