Are you passionate about delivering exceptional customer service?

We are seeking enthusiastic individuals to join our team as Call Center Representatives. 

As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience.

Responsibilities:

- Handle calls from customers regarding inquiries, complaints, billing, and technical issues.

- Provide accurate and efficient solutions to ensure customer satisfaction and retention.

- Maintain detailed and accurate records of customer interactions and transactions.

- Collaborate with other departments to escalate and resolve complex issues.

- Stay up to date with product knowledge and services to better assist customers.

Benefits:

• Attractive Salary, KPIs and Connectivity allowance.

• Fully paid training.

• Hybrid work opportunity.

• Social and Medical Insurance.

• Healthy work environment.

• Transportation is provided.

Skills

Experience Needed: 0 to 2 years

Career Level: Entry Level (Junior Level / Fresh Grad)

Education Level: Bachelor's Degree

Job Requirements

• Fluency in English is a MUST.
• Egyptians Only.
• Graduates only.
• Cairo, Alex
• Flexibility to work in shifts.