INSPIRE | EXHILARATE | DELIGHT
For over six decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. The Group, in its endeavour to excel as a hybrid retailer, has reinforced its distribution and marketing services with a portfolio of eight owned brands and over 300 international brands in the luxury, beauty, fashion, and art de vivre categories. More recently, the Group expanded its expertise into new categories of luxury watches, jewellery, and eyewear.
Every step at Chalhoub Group is taken with the customer at heart. Be it constantly reinventing itself or focusing on innovation to provide luxury experiences at over 750+ experiential retail stores, online and through mobile apps, each touch point leads to delighting the customer.
Today, Chalhoub Group stands for 14,000 skilled and talented professionals across seven countries, whose cohesive efforts have resulted in the Group being ranked third in the Middle East and first in Saudi Arabia as a Great Place to Work®.
To keep the innovation journey going, the Group has set up “The Greenhouse”, which is not just an innovation hub, but also an incubator space and accelerator for start-ups and small businesses in the region and internationally. This is just one of the several initiatives taken by the Group to reinvent itself, catalysed by forward thinking and future-proofing. The Group has also been embedding sustainability at the core of its business strategy with a clear commitment towards people, partners and the planet, and by being a member of the United Nations Global Compact Community and signatory of the Women's Empowerment Principles.
What you'll be doing
Our Coach is responsible for the delivery of training programs to front-liners in adherence to both the Brand Owners’ material and yearly training calendar. Our Coach needs to be able to address any ad-hoc training requests, tailor training material to audience and setup logistics. In addition, our coach needs to be able to provide reports to managers on the outcome of the trainings conducted.
Key Responsibilities
- Provide input, as needed, to Managers for any local training needs during training calendar preparation
- Schedule training sessions with concerned stakeholders and ensure logistical readiness
- Lead training sessions/programs in adherence to the set training calendar
- Manage all ad-hoc training requests in coordination with Managers/People Partners
- Create brand awareness at the front liners level
- Provide training to the shop floor team (retail and delegation brands) by employing advanced product knowledge and best practice training techniques
- Provide product training to retail brands teams
- Deliver interior design training related to category / products sold
- Conduct evaluations on the learners and effectiveness of the learning materials and approaches
- Report on the feedback gathered from the participants and concerned supervisors, to assess the effectiveness of the training and its impact on the participants
What you’ll need to succeed
Min 3 years of Experience as a Supervisor, preferably beauty industry
What we can offer you
With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.
We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.
We Invite All Applicants to Apply
It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.
We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.