- Bachelor’s degree in Computer Science or any relevant field.
- 1-2 years of experience in Software Technical Support/Application Support/Software Customer Support.
- Analyze, troubleshoot, and diagnose SQL jobs, views, and stored procedures using SQL query and scripting techniques.
- Provide step-by-step guidance and follow-ups to ensure complete resolution.
- on-site install, configure, and troubleshoot applications.
- Deliver comprehensive system training to end-users, explaining technical concepts in clear and understandable terms.
- Ismailia Resident is preferable, Port said Resident can be.
Proven work experience as a Technical Support Engineer, or similar roleBachelor’s degree in Computer Science or any relevant field.Proficiency in Microsoft SQL Server and visual studio.net .Very good command of the English language (written & spoken).Ability to diagnose and troubleshoot basic technical issuesExcellent problem-solving and communication skillsAbility to provide step-by-step technical help, both written and verbalBS degree in Information Technology, Computer Science or relevant field