We are seeking a dynamic and experienced Restaurants Operations Manager to oversee the daily operations of our multiple restaurant locations. The ideal candidate will be a passionate food and hospitality professional with a proven track record of success in restaurant management.
Key Responsibilities:
- Oversee Daily Operations: Manage the day-to-day operations of multiple restaurants, ensuring smooth service delivery and exceptional guest experiences.
- Team Leadership: Hire, train, and develop a high-performing team of restaurant managers and staff.
- Financial Management: Monitor and analyze financial performance, including revenue, expenses, and profitability. Implement strategies to optimize costs and increase revenue.
- Quality Assurance: Maintain the highest standards of food quality, presentation, and service. Conduct regular inspections to ensure compliance with food safety and sanitation regulations.
- Customer Satisfaction: Prioritize customer satisfaction by resolving issues promptly and effectively. Implement feedback mechanisms to continuously improve guest experiences.
- Inventory Management: Optimize inventory levels to minimize waste and maximize profitability.
- Marketing and Promotions: Collaborate with the marketing team to develop and implement effective marketing strategies to attract and retain customers.
- Compliance and Regulations: Ensure adherence to all local, state, and federal regulations, including labor laws, health codes, and liquor licensing.
Qualifications:Proven experience as a Restaurant Operations Manager or similar roleStrong leadership and management skillsExcellent communication and interpersonal skillsStrong financial acumen and analytical abilitiesProficiency in restaurant management software and POS systemsPassion for the hospitality industry and a commitment to delivering exceptional serviceAbility to work flexible hours, including weekends and holidays