The Dynamics 365 FO Functional Specialist plays a pivotal role in the implementation and support of Microsoft Dynamics 365 Finance and Operations (FO) solutions. This position is ideal for individuals who have a passion for technology and a strong understanding of business processes. The specialist will work closely with clients to analyze their needs, configure the system accordingly, and ensure that the solution meets the desired outcomes. With the increasing demand for digital transformation in the technical maintenance and repair industry, this role is essential for driving efficiency and enhancing operational capabilities.

Responsibilities:

1. Analyze business requirements and translate them into functional specifications for Dynamics 365 FO.
2. Configure and customize the Dynamics 365 FO system to meet client needs.
3. Provide training and support to end-users to ensure effective use of the system.
4. Collaborate with technical teams to troubleshoot and resolve system issues.
5. Conduct system testing and validation to ensure functionality and performance.
6. Assist in the development of user documentation and training materials.
7. Stay updated on the latest Dynamics 365 FO features and best practices.
8. Participate in project planning and status meetings to ensure timely delivery of solutions.
9. Support data migration and integration activities with existing systems.
10. Gather feedback from users to continuously improve system performance and user experience.

Preferred Candidate:

1. Strong analytical and problem-solving skills.
2. Excellent communication and interpersonal abilities.
3. Detail-oriented with a focus on quality and accuracy.
4. Ability to work independently and in a team environment.
5. Proactive attitude towards learning and professional development.
6. Experience in project management methodologies.
7. Familiarity with the technical maintenance and repair industry.
8. Ability to adapt to changing priorities and work under pressure.
9. Strong organizational skills with the ability to manage multiple tasks.
10. Knowledge of financial and operational processes.

Skills

Job Description: As a Dynamics 365 Finance and Operations Functional Consultant, you will work with clients to understand their business requirements and provide guidance on how best to utilize the Dynamics 365 platform to achieve their goals. You will be responsible for designing, configuring, and implementing Dynamics 365 Finance and Operations solutions that meet the client’s business needs while adhering to industry best practices.

Should possess following minimum skill sets:

• Demonstrated success in selling consulting services, including estimating, defining, and drafting statements of work that set expectations and reduce risk.

• Outstanding ability to explain intricate development issues to both executive and technical personnel.

• Minimum 5+ years’ experience with full life-cycle implementation of Dynamics D365 consideration to those with deep experience in other ERPs, etc.

• Should be able to conduct requirement analysis, documentation, solution designing, configuration, fit gap assessment and FDD creation.

• Migrating data from other systems to Dynamics AX 2012 & D365FO. Integrating Dynamics AX 2012 or D365FO with other systems

• An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.

• Ability to move between high-level architectural review/design and the “roll up the sleeves” level of doing all phases of an application delivery project

• Knowledge of full application life cycle design tools and methodologies

• Exceptional demonstrated consulting skills

• Strong understanding of Finance and Accounting processes and principles

• Ability to conduct business process analysis and translate requirements into functional specifications

• Experience in configuring Dynamics 365 Finance and Operations modules, including General Ledger, Accounts Receivable, Accounts Payable, Inventory, Warehouse Management, Land Cost, Sales and Purchase Orders, Fixed Assets, Cash Management and Manufacturing.

• Strong communication skills, both written and verbal, with the ability to communicate complex technical concepts to non-technical stakeholders

• Ability to work independently and in a team environment

• Knowledge of Power Platform, Power BI, and related Microsoft technologies is a plus

• Microsoft Dynamics 365 certifications in Finance and Operations, Supply Chain Management, or related areas are preferred.

Responsibilities:

• Design and configure Dynamics 365 Finance and Operations modules, including General Ledger, Accounts Receivable, Accounts Payable, Inventory, Sales and Purchase Orders, Fixed Assets, Project accounting, Production control, Retail, Taxation, Consolidation, Intercompany, Banking module, multi-company financial consolidation and Cash Management.

• Conduct workshops with clients to gather requirements, identify gaps and provide recommendations for business process improvements.

• Provide and designing the MR (Financial reports), Electronic reporting and Power BI report.

• Provide guidance and support to clients during the implementation process, including training and troubleshooting.

• Provide the functional specifications and design documents of implementation.

• Collaborate with technical consultants to ensure functional requirements are translated into technical designs.

• Provide support to clients during testing and go-live phases.

• Keep up to date with the latest industry developments and product updates related to Dynamics 365 Finance and Operations.