• Elegantly market and present the company’s distinctive services to clients.

• Receive client orders and provide details on current offers.

• Respond to client inquiries via tickets, direct conversations, or the communication center.

• Book and activate services for clients.

• Receive deposit confirmation details from clients and forward them to the accounting department after gathering all required transaction information.

• Follow up with clients regarding their accounts and the services they receive.

• Handle sales calls, process client requests or complaints, and provide appropriate solutions.

• Maintain professionalism and composure when answering calls, especially when dealing with upset clients.

• Demonstrate a clear understanding of sales principles.

• Experience in marketing and sales in the web hosting, servers, and domain names industry is required.

Additional Details

• The position includes social insurance and other benefits.

• • Training period: 30 days, including a competency test. The employment contract will be signed upon successfully passing the test to confirm competency.

Skills

Pro Gineous

progineous.com

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To excel in the Sales Representative role at Pro Gineous, focusing on web hosting, servers, and domain names, candidates should possess the following skills:

1. Effective Communication Skills

• Ability to articulate information clearly and professionally across various channels, including phone, email, and in-person interactions.
• Strong active listening skills to understand client needs and concerns.

2. Sales and Marketing Expertise

• Proven experience in sales, with a deep understanding of sales principles and techniques.
• Proficiency in marketing strategies, particularly in the digital realm, to effectively promote services.

3. Industry-Specific Knowledge

• Hands-on experience in the web hosting, servers, and domain names sectors.
• Familiarity with industry trends, technical specifications, and common client requirements.

4. Problem-Solving Abilities

• Skill in identifying client issues and providing effective, timely solutions.
• A proactive approach to addressing potential challenges.

5. Time Management and Organization

• Competence in managing multiple tasks efficiently, ensuring timely responses to client inquiries and service activations.

6. Resilience Under Pressure

• Capacity to maintain composure and professionalism when handling challenging situations or dissatisfied clients.

7. Technical Proficiency

• Comfort with using Customer Relationship Management (CRM) systems and other sales-related software.
• Ability to understand and explain technical aspects of services to clients.

8. Financial Acumen

• Experience in processing transactions, including handling deposits and coordinating with accounting departments.

9. Team Collaboration

• Willingness to work collaboratively with colleagues across departments to ensure client satisfaction and achieve company goals.