- Contact potential or existing customers to inform them about a product or service using scripts
- Answer questions about products or the company
- Ask questions to understand customer requirements and close sales
- Direct prospects to the field sales team when needed
- Enter and update customer information in the database
- Take and process orders in an accurate manner
- Handle grievances to preserve the company’s reputation
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
Proven experience as telesales representative or other sales/customer service roleAbility to learn about products and services and describe/explain them to prospectsNative Like English SpeakerExcellent communication and interpersonal skillsHigh school diploma; BSc/BA will be a plusInsurance experience is preferable Immediate Start