We are New Star Company, the exclusive agent for Arzum OKKA in Egypt, specializing in Turkish coffee machines.
Our branches are located in: City Centre Almaza Mall, Cairo Festival Mall, Zayed and there are more branches that will be opened soon.
We are hiring a Retail Sales Specialist in our branches.
Job Description:
- Customer Engagement: Actively greet and engage customers, helping them feel welcomed and valued.
- Needs Assessment: Listen to customer needs and preferences to recommend suitable products or solutions.
- Product Knowledge: Maintain in-depth knowledge of products, including features, benefits, and pricing.
- Sales Transactions: Process sales transactions efficiently and accurately, handling payments and returns.
- Upselling and Cross-Selling: Identify opportunities to upsell or cross-sell related products to enhance the customer experience.
- Merchandising: Assist in maintaining the visual appeal of the kiosk or store, ensuring products are well-displayed.
- Customer Follow-Up: Reach out to customers after purchases to ensure satisfaction and encourage repeat business.
- Feedback Collection: Gather customer feedback to improve service and product offerings.
- Team Collaboration: Work with colleagues to achieve sales targets and maintain a positive team environment.
- Inventory Management: Help with inventory checks and restocking products as needed.
Qualifications:Proven work experience as a Retail Sales Representative, Sales Associate or similar roleUnderstanding of the retail sales processFamiliarity with consumer behavior principlesKnowledge of inventory stocking proceduresTrack record of achieving sales quotasExcellent communication skills, capable of building trusting relationshipsFlexibility to work various shiftsBachelor's degree in any field.