Job Purpose

Lead & technicaly supervise Radio Optimization team to ensure network performance and KPI's
are meeting the company strategies and goals.

Report To Position Name

Technically supervise and apply effective tuning measures to improve 2G/3G network KPIs
including Call Failure Rate (CFR), Call Drop Rate (CDR), Handover Success Rate, Soft Handover
Success Rate, Location Area update, Paging Success rate and CSSR and HSDPA/EDGE/GPRS
KPI's to ensure competitive quality of service all over the network.
Set 2G/3G short term plans such as network capacity expansions and performance KPIs following
the company strategy and goals.
Initiate, technically supervise and participate in trials for new product, features and department
projects to support the decision making.
Technically supervise and actively participate in clusters and major roads optimization campaigns
through monitoring region KPI's and optimizing network parameters to enhance competitive region
position.
Initiate, technically supervise and apply frequency re-tuning and antenna optimization in
coordination with Radio Network Design (RND) to enhance the network performance.
Technically supervise the Preparation of technical reports and conduct presentation related to the

Section's activities, achievements and outstanding issues to highlight section progress and
performance.
Develop tools and different techniques to enhance the work performance.
Technically Supervise team members through their daily actions such parameter fine tuning,
frequency changes, customer complaints and etc to ensure smooth work progress.
Coach team members in technical training to cope with network requirements.
Set team and engineer yearly objectives to follow the department objectives and company strategy.
Track and technically supervise customer complaints and assure clearance to ensure customer
satisfaction.
Initiate and enhance touristic areas to assure the quality of service.
Co-ordinate with the vendor in optimization services acceptance such as drive test acceptance to
ensure updating data related to acceptance tests.
Ensure that the required network features, tools, equipments and staff trainings are effective and
available to enhance the network performance.
Co-ordinate with the RF planning, Rollout teams to have required Coverage and Capacity new sites
to ensure acceptable performance.