MTS Travel Hurghada require the following vacancy:

DEPARTMENT: RESERVATION

1- JOB TITLE: RESERVATION Supervisor  

2- JOB TITLE: RESERVATION Specialist

3- JOB TITLE: RESERVATION coordinator

LOCATION: Hurghada

Company Description

MTS Globe is the biggest independently owned incoming company in Europe. Our network includes 65 destination offices in 19 countries in and around the Mediterranean Sea, the Atlantic Ocean, Northern Africa, the Black Sea, the Arabian Gulf and Mexico's Caribbean Coast. We have a strong market presence in 27 source markets in Europe and North America, serving over 5.3 million customers with 27 million overnights per year in over 10,000 hotels. With 250 clients choosing us as their preferred destination partner, we provide superior service levels, customized solutions, advanced technological integrations, and individual attention to each customer.

Our team consists of 1300 employees from 45 nationalities and a strong team of local shareholder partners. We offer operational, commercial, and technological support to ensure a superior value for all our clients. Our vision is to continue expanding our network and creating new business models in a continuously changing distribution environment. We prioritize customer satisfaction, true partnerships, and visionary IT solutions.

We are looking for a Reservation supervisor to join our Reservation team, based in Egypt. We are looking for a proactive and experienced professional to support the growth of our company in hotel trading and destination management.

Main responsibilities:

·        Guarantee the best booking management policy, profitability, accuracy, performance , provide & Handling Customer requests

·        Following up stop sales, booking window, rate increase and renegotiate new prices. 

·        Following up with all department? (operation. Contracting. Traffic)

·        Following up Handling turn away and tour leaders requests

·        Following up Sending last minute booking consideration ( promotions + Budget rates )

·        Following up Handling Hotel request (Payment . missing Vouchers. actual arrival . amendment . early departure. missed flight)

·        Handling complimentary rooms list ( manual list & BI report ) & Cancellation 

·        Elaboration, analysis and interpretation of competitive reports.

Requirements

·        Minimum 2 years working in a Reservation in travel agencies & Good Relations with Hotel reservation’s departments and reservation’s decision makers. 

·        Degree in Tourism or Business Administration.

·        Experience in hotel’s contracting details, Hotel’s Categories, Hotels competition’s in different markets.

·        Solid and extensive understanding of the destinations and products.

·        Fluent English (speaking & writing), other languages will be a plus.

·        Analytical skills, used to work with a data warehouse.

·        Understanding of the different source markets and Key market players of Egypt area.

C.V to be sent to the following mail address:

[اضغط هنا لمشاهدة البريد اﻹلكتروني]

[اضغط هنا لمشاهدة البريد اﻹلكتروني]

Thank you for considering a career with MTS Globe. We look forward to reviewing your application!