الوظائف / وظائف مديرين / وظائف خالية مسئول إدارة جودة

وظائف خالية مسئول إدارة جودة

اتصالات مصر - مصر - الجيزة
اتصالات مصر
الراتب: قابل للتفاوض
• Data Collection & Analysis: Gather, organize, and analyze customer-related data to derive insights and trends that impact customer satisfaction and service quality.
• Customer Behavior Analysis: Identify patterns in customer interactions, complaints, or inquiries to understand common issues and areas for improvement in service delivery.
• Performance Metrics Tracking: Monitor key performance indicators (KPIs) such as response times, resolution rates, and customer satisfaction scores to assess customer care efficiency
• Report Generation: Create reports and dashboards presenting analytical findings, trends, and recommendations to enhance customer care strategies and operations.
• Collaboration: Work closely with customer care teams, leveraging data-driven insights to improve processes, customer engagement, and issue resolution
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تاريخ النشر: ١٣ سبتمبر ٢٠٢٤
الناشر: Forasna
تاريخ النشر: ١٣ سبتمبر ٢٠٢٤
الناشر: Forasna