- Daily Operations Management: Ensure the smooth and efficient running of all restaurant operations.
- Team Management: Lead, schedule, and train the restaurant staff to achieve the highest standards of performance.
- Food Quality Assurance: Monitor the quality of food served, ensuring it meets PMA's standards and regulations.
- Inventory and Ordering Management: Oversee stock levels and manage orders to ensure all necessary food items are always available.
- Customer Service: Address customer complaints and ensure complete satisfaction with the service provided.
- Marketing Collaboration: Work with BMA's marketing team to implement strategies that drive more customers to the restaurant.
- Financial Management: Track sales, control costs, and ensure that financial targets are met.
- Performance Analysis: Prepare performance reports and suggest improvements to enhance overall efficiency.
- Compliance: Ensure that the restaurant complies with all health regulations and safety standards .
Experience: Minimum of 5 years of experience in managing takeaway or fast-food restaurants.Leadership Skills: Strong leadership abilities to motivate and manage a team effectively.Communication Skills: Excellent communication skills to interact with staff and customers.Organizational Skills: Strong organizational skills to manage time and prioritize tasks efficiently.Problem-Solving Skills: Ability to handle challenges and make quick, effective decisions.Tech-Savvy: Familiarity with POS systems and inventory management software.Financial Acumen: Understanding of financial reports and budgeting.