International Customer Care Advisor (Work from home)

lxbfYeaa - مصر - Egypt

Are you passionate about delivering exceptional customer service?

Vodafone is seeking enthusiastic individuals to join our team as Call Center Representatives. 

As a key member of our customer service team, you will be the first point of contact for our valued customers, providing support, resolving inquiries, and ensuring a seamless experience.


Responsibilities:
- Handle calls from customers regarding inquiries, complaints, billing, and technical issues.
- Provide accurate and efficient solutions to ensure customer satisfaction and retention.
- Maintain detailed and accurate records of customer interactions and transactions.
- Collaborate with other departments to escalate and resolve complex issues.
- Stay up to date with product knowledge and services to better assist customers.

 

Benefits:

• Attractive Salary, KPIs and Connectivity allowance.
• Fully paid training.
• Work from home opportunity.
• Social and Medical Insurance.
• Healthy work environment.
• Transportation is provided.


Fluency in English is a MUST.Egyptians Only.Graduates, drop outs and gap year Students only.Minimum age required is 18 years old and Maximum age 49 years old.Cairo,Alex and Remote (only in Egypt)Flexibility to work in shifts.
تاريخ النشر: ٨ أغسطس ٢٠٢٤
الناشر: Wuzzuf .com
تاريخ النشر: ٨ أغسطس ٢٠٢٤
الناشر: Wuzzuf .com