- Attend in-person meetings with clients to analyze, troubleshoot, and diagnose hardware problems
- Actively update, maintain, and monitor all aspects of computer networks
- Install and configure computer systems and applications within the company
- Respond to customer inquiries and assist in troubleshooting and resolving challenges
- Complete detailed reports listing requests for technical assistance, steps taken to resolve them, and the specific dates/individuals involved
- Assist management in creating training materials pertaining to computer troubleshooting and usage
- Act as the initial point of contact for all computer and system-related concerns from clients or other employees
- Organize and file documentation pertaining to warranties and instructional guides for computer hardware
1 year experienceFrom Mansoura CityAge under 25CCNA Is a mustBachelor's Degree in Communication Engineering.Able to work under stress.Customer Oriented.Good Communication Skills.Able to work on shift Basis