• Build employee engagement and create a competitive advantage.


• Deliver engaging training events and learning solutions using all mediums including: in-class, e-learning, virtual facilitation, and blended techniques.


• Coach as required, support development and implementation of employee's Personal Development Plan.


• Work with individuals, teams, and functional units to analyse performance gaps and deliver learning solutions that impact critical business needs.


• Contribute to the design of training events and learning solutions.


• Coordinate administration of training events and materials with other members of the team.


• Deliver learning programs (including workshops and information sessions) to the required business units locally as well as regionally, and potentially to external partners (i.e., brokers).


• Maintain a positive learning environment.


• Liaise with internal customers and Program Manager to recommend clear solutions in order to address any required development.


• Provide feedback and guidance to learners.


• Track and monitor participation for all learning solutions including the usage of evaluation tools as means to measure program effectiveness.


• Work in partnership with local, regional, and global teams on training processes, programs and initiatives as required to ensure AXA standards and vision are enhanced.


• Coach employees and managers to ensure the learning approach including processes and policies are understood and implemented by all employees.


• Support the Learning@AXA approach and the development of career-path training plans that align with succession plan initiatives.


• Assist in the creation of Development Plans for employees.


• Assist in implementing the competency mediums and the Leadership Framework across all levels of the organization.


• Assist in implementing structured career development policies, procedures and programs.


• Work in collaboration with HR colleagues to successfully launch new Human Resources processes, systems, and tools.


• Create an engaging workplace culture of trust and achievement.


• Develop recommendations and specific action steps to produce positive change within their functional areas and business units.

Skills

• Bachelor's degree in a relevant field


• 7-9 years of experience in delivering relevant learning solutions


• Strong understanding of insurance


• Strong knowledge of learning styles, instructional design methodology, and related topics


• Training and facilitation techniques


• Dedication to and contribution to the team's high standard of performance.


• Sales and customer service skills


• Strong Communication skills


• Strong Microsoft Office skills


• Strong understanding of management techniques


• Strong facilitation skills


• Strong networker and influencer


• Strong organizational skills


• Strong coaching skills


• Good understanding of HR function


• Solid understanding of industry best practices in learning and development and performance