- Support process team in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.
Provide technical and analytical support for process
Facilitate the design and implementation of new/improved process models and organizational structures. - Manage and lead process and quality monitoring teams to achieve desired results.
- Coordinate with various teams to analyze project results
- Ensure that the team works in accordance with the approved company operating policies, procedures, practices and methods.
- Prepare and issue quality reports required by external and internal customers.
- Calibrate quality-monitoring output between client, operation and the customer satisfaction surveys.
- Responsible for quality monthly targets.
- Responsible for improvement of quality operation quality scores by conducting the needed analysis and set up of needed actions and the follow up on their implementation.
- Integrated management systems, compliance policy and in line with ISO 9001:2015, ISO 45001:2018, ISO 14001:2015 & ce mark.
- Analyze the development points in existing QA systems and procedures and implement the enhancement plan in a timely manner.
- Monitor project results to determine their compliance to quality standards and identify solutions to eliminate unsatisfactory Performance.
- Manage the auditing process to ensure business continuity Implement and Follow-up corrective actions.
- Ensure that the required ISO programs are applied.
Bachelor’s degree in Engineering or relevant field.COPC awareness .Quality Monitoring or process improvement .Good command of English .Knowledge of ISO standards.Knowledge of MS office.Knowledge of ERP system.