● Receive emergency and non-emergency orders
● Address problems and requests by transmitting information or providing solutions
● Receive and dispatch orders for products or deliveries
● Prioritize calls according to urgency and importance
● Use radio, phone or computer to send crews, vehicles or other field units to appropriate locations
● Monitor the route and status of field units to coordinate and prioritize their schedule
● Provide field units with information about orders, traffic, obstacles and requirements
● Enter data in computer system and maintain logs and records of calls, activities and other information
Proven experience as dispatcher or relevant positionTech-savvy with knowledge of relevant methods (CAD)Fast typing with experience in data entryKnowledge of procedures and guideline for emergency situationsProficient in English (oral and written)Outstanding organizational and multitasking abilitiesActive listener with excellent communication skillsSound judgement and critical thinkingHigh school diploma