• Responding to customer enquiries about upcoming trips and tours (on the phone and in writing)
• Booking external service providers – drivers, hotels and guides
• Being the primary point of contact with customers
• Assist with business development and creating trip itineraries
• Develop custom tours in response to customer enquiries
• Staff is expected to be slightly flexible with work hours depending on business needs
Requirements:Excellent written and spoken English Attention to detail Proficient in Word and Excel Great customer service skills