Boost Your Career as a Project management team lead with Our Growing Team!Are you ready to take your career to new heights with a global leader in translation and localization services? Look no further than Future Group! Since 1994, we've been at the forefront of the localization market, with a worldwide presence spanning North & Latin America, Asia, Europe, and MEA. Now, we're on the lookout for passionate individuals to join our dynamic team as Business Development Executives.Why Future Group?At Future Group, we don't just set trends – we define them. As a leading player in the industry, we offer unparalleled opportunities for growth, innovation, and success. When you join our team, you become part of a global family committed to excellence and driven by a shared vision of shaping the future of communication.What You'll Do:Manage projects, handle the communication with client to ensure all instructions are executed, in addition to leading a team of project managers to deliver high quality of service to the client.Key Responsibilities:Including but not limited to:Managing projects:Adding the project on Transparent software after estimating the word count and assigning the required resources.Adding the PO on transparent.Conduct QA using CAT tools.Estimating deadlineMarking the project as delivered and the Pos as ready to invoiceHandling communication with customersHandle different communications with the client regarding: new project, opportunities, feedback, queries, Pos, and invoices and share the feedback with relevant partiesHandle and share feedback with the linguistsFollow up on feedback implementationMonitor and manage team’s performance against set metrics/KPIs.Handle conflict/internal issues, resolve issues between project managers and other functions, and coach project managers.Manage team's utilization through monitoring each project manager workload and redistributing workload if necessary.Monitor/manage team's activity throughout the day and check samples of the projects completed to ensure all steps are followed.Conduct appraisal for subordinatesCoach and mentor project managers in handling difficult communications with clientWhat You Bring to the Table:Excellent to Fluent English skills, with a flair for communication and persuasion.5 to 7 years of relevant experienceProficient in Microsoft Office and relevant software.Join Us in Shaping the Future of Communication!If you're ready to embark on an exciting journey of growth and opportunity, we want to hear from you! At Future Group, your potential knows no bounds – apply now and let's write the next chapter of success together.Don't miss out on this incredible opportunity – seize the moment and unlock your future with Future Group!