• Job Title : Low Current Support.
• Reports to : Infrastructure Manager.
• Department : Information Technology.

Main responsibilities and duties :- 

• Supervise and provide oversight of the Operators who staff the Monitoring room in branches.
• Ensure the Monitoring room Operators are fully trained, skilled, and proficient in all technologies required to execute their role.
• Learn and manage the access control system, alarm monitoring, IP Surveillance system and video recording systems.
• Installing, maintaining, repairing, and replacing security cameras, computer networks and other equipment used in video surveillance systems.
• Monitor, operate and communicate using all forms of equipment.
• Making note of any unusual occurrences and interacting with security department.
• Operating computer systems that monitor surveillance camera feeds for activity.
• Installing and maintaining security equipment such as alarms or access control systems to ensure the efficient working of the monitoring room.
• Conduct regular system inspections, tests, and preventive maintenance activities to ensure optimal performance and adherence to safety regulations.
• keep the management information system up to date and produce monthly/quarterly performance reports, as required.
• Study layout of club branches. 
• Ensuring that the control room and all equipment is always maintained satisfactorily by manufacturing documentation of system configurations, troubleshooting steps and resolutions for future reference. 
• Ensuring that all work is undertaken in compliance with the operating procedures and the codes of practice. 

Personal Attributes :-

• Communicates well both orally and in writing.
• Adopts a conscientious and proactive approach to work to achieve and maintain excellent standards.
• Keen attention to detail.
• Works effectively with others.
• Maintains an active awareness of the environment to promote safe and effective working.
• Willing to learn and travel.

Formal Qualifications Required (Education, Experience, Skills, Exposure, etc.) :-

Academic Qualification :-

• B.Sc. in information technology, computer science, or information engineering or any equivalent B.Sc. 

Certification or Affiliation (Specific requirements) :-

• CCNA switching and routing.

Experience (length & type/exposure) :-

• 2 to 3 years of similar experience, including local and wide area networks management.

Work Conditions :-

• 2 days off Friday and Saturday.
• Sitting for extended periods of time.