The Business Development and Operations Associate holds the responsibility of selecting and sealing a partnership with the best shop in each area. The Business Development and Operations Associate also plays a key role in raising and maintaining the shops performance through coming up with creative learning techniques and methodologies.
Primary Responsibilities:
- Build and maintain a comprehensive database of shops and contacts for Egypt.
- Find new ways of approaching stores and convincing them to join InstaShop.
- Provide feedback towards improving the applications and the processes of the company.
- Prioritize the areas that require urgent improvement and have the max impact on company performance.
- Identify and assess the training needs of the shops & prepare monthly/weekly training schedules.
- Train shops on company policies, operating procedures & customer service protocols.
- Identify progressive tools and technology enablers that will improve operational procedures.
- Ensuring that all our technical solutions in the shops work properly (tablets, desktops, etc.)
Excellent presentation and public speaking skillsSuperb clarity in communicationExcellent organizational skillsProblem solving, and plan execution skillsCommercial & Technology awareness.Business bachelor/masters preferred