- Coordinate and manage all aspects of the shipment process, including booking, documentation, and customs clearance.
- Communicate effectively with clients, suppliers, and carriers to ensure smooth and timely delivery of goods.
- Arrange transportation and logistics services, such as trucking, shipping, and air freight, to meet the specific needs of each shipment.
- Prepare and process necessary shipping and customs documents, including bills of lading, commercial invoices, and export/import documentation.
- Ensure compliance with international trade regulations and customs requirements.
- Track and monitor shipments to ensure on-time delivery and proactively resolve any issues or delays that may arise.
- Provide exceptional customer service by promptly addressing any inquiries or concerns from clients and maintaining strong relationships with key stakeholders.
- Optimize shipping routes and methods to minimize costs and improve efficiency.
- Stay updated on industry trends, regulations, and best practices to continuously improve the freight forwarding process.
- Collaborate with other members of the logistics team to streamline operations and improve overall supply chain performance.
4+ years of experienceSea Freight experienceWilling to relocate to Jordan