As a Customer Service Representative at Sutherland, you will be the face and voice of our company, providing exceptional service to our valued customers. You will handle a wide range of customer inquiries, concerns, and complaints, ensuring their needs are met and exceeded.
Work experience as a Customer Service Trainer or similar role.Experience in customer service positions is a plus.Familiarity with interactive learning activitiesExcellent communication and presentation skillsGraduates, Gap Year & DropoutsExcellent verbal and written communication skills, with a strong command of the English language.Exceptional problem-solving and decision-making abilities.Empathetic, patient, and customer-focused mindsetExcellent English SpeakersFlexible With Rotational Shifts