• To undertake all technical responsibilities for the delivery of services and engineering projects, as per assignment.


• Analyses customer problems and resolves and closes customer complaints, as per assignment from the Technical Team Leader.


• Reports the status of the customer service provided to the Technical Team Leader.


• Prepares Engineering Software/ Hardware design documents for review by the Technical Team Leader.


• Undertakes the implementation and coding of software


• Assigns engineers and technician to undertake the installation activities and follows-up on their work.


• Undertakes the testing process including all internal, workshop, factory acceptance testing (FAT) and site acceptance testing (SAT).


• Implements the required process & suggest any adjustments that improve the flow of work


• Prepares and submits weekly activity reports to the team leader.


• Prepares and submits weekly progress reports to the team leader on a given project.


• Provides feedback to the Technical Team Leader on the performance of Technicians as input into their performance evaluations

Skills

• Bachelor of Engineering with a specialization in Electronics, Communication, or Power Engineering


• Good communication skills


• Excellent technical report writing skills


• Very good command of English