• Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.
• ERP knowledge is preferable 
• Good knowledge Active Directory Domain Environment, and Virtualization technologies.
• Respond to queries either in person or over the phone.
• Give a support to VOIP, and ERP system users.
• Troubleshoot LAN “VLAN – Inter VLAN routing “.
• Troubleshoot firewall, and VPN connection issues.
• Write training manuals, and train users of IT related systems.
• Maintain daily performance of IT systems.
• Respond to email messages for users seeking help.
• Walk through problem-solving process, and run diagnostic programs to resolve problems.
• Run reports to determine malfunctions that continue to occur.

Bachelor's degree in Electrical/telecommunications/computer engineering or equivalent.Experience Needed:  4 To 5 YearsGender: MaleProven experience as a system and network administration.CCNA – MCSA Certificates is Must.Good understanding for firewall concepts, and VPN connection.Virtualization technology “VMWare vSphere”.Amazon Cloud Services is preferred.Good understanding of computer systems, mobile devices and other tech products.Strong troubleshooting and problem-solving skills.Excellent communication skills.BS degree or higher in Computer Science or related field, or equivalent experience.Knowledge of the Windows/Linux operating systems and a solid understanding of networking concepts.Experience with load balancing technologies.Strong experience in virtualization to manages data storage, server resources, and other virtual computing platforms including data migration, virtual machine set-up and training, troubleshooting end-user problems, and designing assessment tools for storage and visualization applications.Strong experience in the implementation, configuration, maintenance, and support of a cloud network, as well as various other cloud services.Understanding of routing protocols to help facilitate troubleshooting and remediation of networking issuesExcellent troubleshooting skillsStrong experience in building scalable, fault-tolerant software or automation of large-scale systems.Deep hands-on technical expertise in building complex distributed systems, designing large scale networks