As Catering Sales Manager at Hilton Chicago O’Hare, you would be responsible for contracting and executing short term corporate events including food, beverage, and event facilities in the hotel's continuing effort to deliver outstanding guest service and financial profitability.

The ideal candidate will have related hospitality experience, a positive can-do attitude, passion for service and creativity with superior written and verbal communication skills.  We are a collaborative, fast-paced Team looking for a self-motivated person to join us, learn, and quickly grow their career with Hilton.  This property is located inside O’Hare International Airport - connected by underground walkways.  We offer over 42,000 square feet of meeting space to work with.  Come, join our TEAM!

You would be responsible for performing the following tasks to the highest standards:

• Prepare proposals for prospective customers to explain, negotiate, and book catering business.
• Meet customers and conduct property tours to promote facilities and services
• Utilize discretion and authority to negotiate contracts with customers and vendors.
• Manage the customer relationship including drafting proposals and contracts, responding to inquiries, as well as organizing all arrangements as they relate to executing corporate day meetings and events.
• Direct and collaborate logistics to all other affected departments and team members responsible for event execution.
• Provide consultation to ensure we create unforgettable experiences within budget.
• Creatively design and detail menus and events to maximize revenue and event experience.
• Directly assists customers as necessary, which may require moving of up to 20lbs
• Review customer checks and department charges and files to ensure accuracy
• Ensures that contracts, menus, letters, and reports are completed according to Hilton standards
• Follow-up with customers by sending thank you notes and rebooking when possible
• Compile Food and Beverage post event reports

What are we looking for?

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values:

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• Hospitality - We're passionate about delivering exceptional guest experiences.
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• Integrity - We do the right thing, all the time.
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• Leadership - We're leaders in our industry and in our communities.
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• Teamwork - We're team players in everything we do.
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• Ownership - We're the owners of our actions and decisions.
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• Now - We operate with a sense of urgency and discipline

In addition, we look for the demonstration of the following key attributes:

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• Quality
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• Productivity
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• Dependability
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• Customer Focus
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• Adaptability

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And, our amazing Team Members are at the heart of it all!

What benefits will I receive?

Your benefits will include a competitive starting salary and, depending upon eligibility, a vacation or Paid Time Off (PTO) benefit. You will instantly have access to our unique benefits such as the Team Member and Family Travel Program, which provides reduced hotel room rates at many of our hotels for you and your family, plus discounts on products and services offered by Hilton Worldwide and its partners. After 90 days you may enroll in Hilton Worldwide's Health & Welfare benefit plans, depending on eligibility. Hilton Worldwide also offers eligible team members a 401K Savings Plan, as well as Employee Assistance and Educational Assistance Programs. We look forward to reviewing with you the specific benefits you would receive as a Hilton Worldwide Team Member. The above information is provided as a highlight of the major benefits offered to most full-team team members in the United States. All benefits listed may not be offered at all locations. This is not a summary plan description or official plan document.