As Senior Manager, Recruitment, You Will
- Understand overall hiring forecast for the company and ensure execution of plans to meet or exceed hiring goals
- Develop strategies around job ad channels, both traditional and social, following new trends and current performance of applicant sources
- Comprehend the different recruiting environments and market conditions, and develop plans and strategies with this in mind
- Develop a metric-based approach to managing the success of the team
- Work with the team to lead by example in proactive and creative sourcing and candidate identification techniques
- Partner with our Marketing department and our candidate attraction team to ensure our brand voice and advertisements are on point
- Evaluate and leverage data, analytics, competitive insight and best practices to drive the strategic direction for talent acquisition
- Work closely with the Operations teams, as well as our clients, to understand the unique hiring requirements for each role and ensure the team is sourcing appropriately
- Evaluate processes, reporting and technology tools with eyes on improvements to increase efficiency, automation, productivity and quality of new hires
- Collaborate with internal departments to ensure alignment and communication of the departmental goals and strategies.
Some post-secondary or completion of post-secondary schooling (preferred)Minimum 5 years of experience in recruiting and sourcing, with 3 years in a supervisory roleAn operational background within a contact center environment would be considered an assetExperience with traditional and social media marketing and advertising is an assetExceptional and effective communication skills (oral and written) with an approach that builds and nurtures strong and lasting relationshipsDetail-oriented skills and are a team player with creative problem-solving and project management skillsUnderstanding of various recruiting technology tools (ATS, assessment, sourcing)A history of direct sourcing and leadership recruitmentService oriented mindset and are a strategic thinker who can plan and execute for a desired resultAbility to effectively interact with employees at all levels of the organization and work with a variety of people from diverse backgroundsAbility to self-manage daily duties and time in a fast-paced, hectic, changing environment