- Source, screen, and interview potential candidates for call center positions.
- Collaborate with hiring managers to understand staffing needs and develop recruitment strategies.
- Utilize various recruitment channels such as job boards, social media, and networking to attract qualified candidates.
- Conduct phone and in-person interviews to assess candidate qualifications and fit for the company culture.
- Manage candidate pipelines and maintain accurate records in the applicant tracking system.
- Coordinate and participate in recruitment events, job fairs, and other networking opportunities.
- Provide an exceptional candidate experience throughout the recruitment process.
Fluent in Spanish and English (both written and verbal).Previous experience in recruitment, preferably in a call center or customer service environment.Strong communication and interpersonal skills.Excellent organizational and time-management abilities.Familiarity with recruitment tools and techniques.Ability to work independently and collaboratively in a fast-paced environment.Bachelor's degree in Human Resources, Business Administration, or related field preferred.