Italian Customer service representative Hurghada

Egypt - Red Sea

Responsibilities:

  • Respond to customer inquiries and provide accurate information and assistance promptly.
  • Handle customer complaints, troubleshoot problems, and provide suitable resolutions.
  • Maintain a high level of professionalism and empathy while interacting with customers.
  • Identify opportunities to upsell or cross-sell products or services based on customer needs.
  • Keep accurate records of customer interactions and transactions.
  • Collaborate with other team members and departments to resolve customer issues effectively.
  • Stay updated on product knowledge and company policies to provide accurate information.
  • Follow established procedures and guidelines to ensure consistency and quality in customer service.
  • Meet or exceed individual and team performance targets and goals.
Post date: 7 March 2024
Publisher: Wuzzuf .com
Post date: 7 March 2024
Publisher: Wuzzuf .com