· Ability to download code from server to dev machines and fix code run time issues within SLA.
· Able to sort the issue observed into Functional and Infra category and liaise with respective teams.
· Should be able to work directly with Development team, infra team and Client SPOC.
· General understanding of various IT security concepts as they relate to production environment.
· Able to develop enhancements in identified processes.
· Configuring RPA processes and objects using core workflow principles that are efficient, well structured, maintainable and easy to understand.
· Supporting existing processes and implementing change requirements as part of a structured change control process.
· Adhere to technology related standards, policies and procedures such as standardization framework, coding standards.
· Ensure technology framework is followed as per guidelines for all automation enhancement opportunities across business units and operations.
· Prepare complexity assessment for all processes.
· Prepare project plan for each automation enhancement opportunity.
· Create / Maintain reusable component for all processes.
· Prepare Weekly status review for Management review.
· Prepare technical help card for Business stakeholders.
· Work closely with IT-PMO for inputs / approvals throughout automation life cycle.
Skills