Job Summary:
-The Out-Bound Logistics officer is responsible for developing & managing all for supply chain out-bound processes related to local & export activities
Duties and Responsibilities:
-Manage efficiently the interface and relationship with clients for exportation.
-Direct, optimize and coordinate full order cycle for all local & export shipments.
-Strategically plan, manage and follow up logistics, warehouse, transportation and customer services to make sure that client’s deliveries will be delivered in the right time.
-Check and approve key information related to out-bound deliveries to ensure proper inventory management.
-Ensure quality control and safety of goods till its’ delivery to the clients.
-Liaise and negotiate with freight forwarders, shipping lines, customs clearance agents & other service providers to get sufficient & successful management with 3rd party logistics services provider.
-Ensure that all customers’ orders are picked and shipped within the applicable timelines.
-Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency.
-Ensure zero or minimum demurrage charges/fines/claims.
-Arrange warehouse, catalog goods, plan routes and process shipments.
-Resolve any arising problems or complaints from clients.
-Meet cost, productivity, and accuracy and timeliness targets.
-Responsible of all customer shipping queries within an acceptable timeframe.
-Place & finalize all shipments on Nafeza (customs system in Egypt)
-Maintain & analyze data to assess performance and implement improvements in order to meet deadline across the outbound operation.
-Build and improve logistics procedures and set guidelines to improve the effectiveness of the entire logistics (timely delivery, cost reduction, quality control) and provide timely suggestions to the management.
-Approve / Process relevant ERP transactions after proper verification, Vendor and supplier invoices related to logistics, and day-to-day deliveries and documentation.
-Comply with legal regulations and ISO requirements.
-Prepare & send customer satisfaction survey to clients to get their feedback.
-Ensure the effective implementation of quality, safety and environmental requirements in the working area.
-Bachelor’s degree in business management, supply chain management, or related field.-Relevant professional certification is a plus.-3-6 years of experience in Exportation logistics.-Understanding of all aspects of supply chain, from product development to the shipment of finished items.-Proficiency in Microsoft Office and logistics software.-Working knowledge of legal regulations and ISO requirements.Skills and competencies-Excellent English and Arabic languages level both spoken and written.-Excellent verbal and written communication skills-Excellent organizational skills.-Excellent planning and problem solving.-Excellent negotiation skills.