Italian Tour Leader Job Responsibilities: 

• Meet guests with a warm welcome upon arrival and provide personalized escort and assistance.
• Greet and assist at airports, facilitate their arrival/departure process, and reiterate the itinerary.
• Coordinate with relevant parties to ensure smooth operations for tours and travel coordination.
• Monitor the safety and security of members within tour groups.
• Provide tour briefs to tour groups.
• Respond to emergencies and unexpected situations during tours.
• Respond to tour groups' complaints.
• Provide feedback from tour groups to the operations department.
• Coordinate with the operations department regarding safety, disaster recovery, and evacuation procedures.
• Coordinate accommodation, flights, and transportation for outbound travel groups.
• Address travel queries of tour groups.
• Coordinate the travel logistics for assigned tours and events.
• Escorts tourist groups from Airport to Hotels and vice versa and facilitates hotel’s process of Check-in/out.
• Accompany tourists on some excursions/ travels.
• Pre-arrange visits to restaurants and monuments.
• Coordinate with relevant parties to ensure smooth operations for tours and full travel coordination.
• Give information on logistic arrangements.
• Work in tandem with Tour Operators to achieve a successful trip.