- Greet visitors and make sure all callers and visitors are dealt with promptly, courteously and accurately.
Ensure visitors are made comfortable, met on a timely basis by their host, shown to the appropriate room. - Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms, brochures, mirrors, stone lists, and calculators) at the beginning of working day.
- Receiving telephone calls and make calls divert.
- Fill in the data card with the new customers.
- Notify the sales team members about their customers.
- Inform sales about customers requirement.
- Input the data into the system.
- Deals with inquiries from sales team and customers.
- Send daily report with customers data to the marketing section.
- Assist the sales team in case of high traffic inside the branch.
- Assist the sales team in following the customers requirements.
- Cover the customer services activates in case of events outside the branch
Graduation in any reputable degreeExcellent verbal and written communication skillsExcellent command in English languageProficient with Microsoft Office Suit