- Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
- Responsible for handling all clients’ inquiries through phone calls, visits, emails, electronic messages or letters.
- Obtain and examine all relevant information to assess validity of complaints and to determine possible causes.
- Communicate and follow up with internal or external parties to ensure that appropriate changes were made to resolve clients’ problems.
- Understanding customers' needs and identifying their problems.
- Prepare, review, and negotiate various real estate agreements, including lease agreements, purchase agreements, and contracts with vendors and service providers.
- Assist in resolving legal disputes related to real estate matters, including negotiations and, when necessary, litigation support
Bachelor's degree in law, is a MUST.Proven experience as a legal associate and customer service or similar role within the real estate industry.Strong knowledge of real estate laws, regulations, and industry practicesMales OnlyCommunication and negotiation skills.