- Define configuration specifications and business analysis requirements
- Define reporting and alerting requirements
- Own and develop relationship with partners, working with them to optimize and enhance our integration
- Help design, document and maintain system processes
- Report on common sources of technical issues or questions and make recommendations to product team
- Communicate key insights and findings to product team
- Constantly be on the lookout for ways to improve monitoring, discover issues and deliver better value to the customer
Previous experience in Business / Systems Analysis in retail field.Proven experience in eliciting requirements and testingExperience in analyzing data to draw business-relevant conclusions and in data visualization techniques and toolsStrong written and verbal communication skills including technical writing skills