-Contacting potential or existing customers to inform them about a product or service
-Answering questions about products or the company.
-identifying customer requirements and close sales
-Entering and updating customer information in the database
-Taking and processing orders in an accurate manner
-Handling grievances to preserve the company’s reputation
-Keeping records of calls and sales and noting useful information
-Bachelor's degree- Proven experience as a telesales representative or other sales/customer service role-good command of English