JOB DETAILS The role of Claims Administrator involves recording medical claims for clients worldwide. We ensure a high level of customer service, while registering claims within our service level agreement. The Claims Administration Department is a very fast paced and challenging environment.Key ResponsibilitiesKey responsibilities will include, but are not limited to, the following: Preparation, Scanning and Registering of incoming claims received by post and email to ensure that daily clear to zero targets are achieved. Data enter incoming claims to optimize claims adjudication and ensure departmental Service Level Agreements are achieved. Collate and post claims letters in order to provide clients with notification of their claim settlement. Liaise with other departments for support to ensure an efficient and professional response is given, thereby achieving customer satisfaction. Support Global Offices with administration duties. Maintain accurate filing records in a manner that allows files to be located quickly, thereby ensuring that customer queries can be dealt with efficiently. Resend unsuccessful emails ensuring customers are notified of the status of their claim.Key Requirements Other ad hoc duties as required. 1 – 2 years Administration experience Keyboard skills Proficiency in MS Office A highly customer-focused individual with strong interpersonal and communicative skills Excellent attention to detail Team player Ability to work under pressure and to meet tight deadlines and service standards44076 | Operations | Professional | Non-Executive | Allianz Partners | Full-Time | PermanentAllianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams, and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and shape a better future for our customers.We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability, or sexual orientation.Join us. Let's care for tomorrow.Note: Diversity of minds is an integral part of Allianz' company culture. One means to achieve diverse teams is a regular rotation of Allianz Executive employees across functions, Allianz entities and geographies. Therefore, the company encourages its employees to be motivated in gaining varied skills from different positions and to collect experiences from across Allianz Group