- Incorporate feature requests into product roadmap
- Groom and prioritize backlog
- Develop user stories and define acceptance criteria
- Set sprint goals
- Write acceptance tests
- Plan releases and upgrades
- Follow progress of work and address production issues during sprints
- Analyze preferences and requests of end users
- Refine our agile methodology based on results and client feedback
- Keep track of industry trends
- BSc in Computer Science, Engineering or similar field- At least 2 years of experience as a Product Owner in the SaaS industry- Familiarity with agile is a plus- Hands-on experience managing all stages of the product life cycle- Good knowledge of WhatsApp Business API is preferred - Very good knowledge of omni-channels solutions- Technical background with knowledge of software development and web technologies- Excellent communication and interpersonal skills.- Research and analytical skills - Strategic thinking, delegation and task management skills- Full knowledge of industry trends and new advancements in tech.