Answer questions about products or the company.
Answer the students' inquiries.
Keep records of calls and note useful information.
Experience in customer service or telesales is essential
Working knowledge of MS Office
A results-oriented approach
+3 years of experience in the same jobAbility to learn about products and services and describe/explain them to prospectsVery good English commandExcellent communication and interpersonal skillsCool-tempered and able to handle rejectionOutstanding negotiation skills with the ability to resolve issues and address complaints