-Make Quotations and Offers to the agent
- Quote and operate Special Groups
- Follow up Commitment Charts and bookings on daily basis
- Arrange Hotels Contracts Rates commitment and allotment in coordination with the
IT department.
- Involved in data entry of contracts
- Decide about the special offers needed for the agents to improve sales
- Negotiate with the hotels and suppliers best prices each season or for specific special.

offers for a certain period according to the agents model
- Ensure receiving special offers in case low commitment materialization to fill empty
committed rooms
- Endeavor to get best prices in the market from the hotels/cruises/suppliers to
increase volume (yield actions)
- Recheck accounts payable inquiries and adjust file of system accordingly.
- Get budget rates of the bookings to generate more profits.
- Responsible for revenue management, for online business employee responsible for
modify markup according to sales situation and market conditions to achieve more
sales with best profit possible.
- Solve daily operational problems
- Assign guides needed for excursions and sightseeing tours
- Check the entry visa list provided for guests upon arrival in coordination with the
branches
- Follow up Go Show & No Show and adjust operational files according to that daily
- Prepare stop sales list and special offers lists received from hotels/cruises/suppliers
for his/her agent as a guideline for contracting
- Escort Educational and Study trips
- Solve operational problems such as overbooking, stop sales, turn-away
- Communicate with the agent or the destination managers regarding the complaints
and solving them
- Prepare Actual arriving Pax per agent on weekly basis per hotel per destination
- Follow up on the accounting statement and update it weekly
- Prepare credit notes for brochure and marketing contribution
- Issue invoices cover letter with needed documents and proofs
- Sending the old tourism operational files to the store and checking on the matching
of the label with the content
- Keeping old tourism operational files that have pending issues or not paid till they
are clear.