- Maintain a positive, empathetic, and professional attitude toward customers at all times.
- Respond to customer inquiries.
- Communicate with customers through various channels.
- Resolve customer complaints.
- Process orders, forms, applications, and requests.
- Keep records of customer interactions, transactions, comments, and complaints.
- Provide feedback on the efficiency of the customer service process.
- Ensure customer satisfaction and provide professional customer support.
Customer Service Experience (3-5) years.Bachelor's degree Holder. Females only. Fluent English speaker.Excellent communication, problem solving and presentation skillsVery good knowledge of (MS Office Word, and Excel)