1- Collecting the company's debts from customers in general, and especially bad and difficult-to-collect debts, by following a method of identifying the customer, notifying them by phone and in person, developing a program for them, and using all possible means of collection to achieve the goal.

2- Maintaining detailed records of customers and their accounts.
3- Reviewing the purchase order and contract to ensure that all necessary customer information is available.
4- Building customer trust without compromising operations.
5- Maintaining the confidentiality of all collection information.
6- Maintaining regular and ongoing communication with the designated sales representative for the region to ensure a continuous flow of customer information.
7- Reviewing the collection plan and program weekly with the marketing manager.
8- Applying the optimal scientific approach to customer communication and influence.
9- Assisting with the following tasks:
- Delivering statements of accounts to customers.
- Obtaining customer approval for statements of accounts.
- Obtaining customer approval for the invoice.
- Following up on new collections and inquiring about them.
- Ensuring the site is ready for operation.
10- Submitting a daily report to the department manager on collection activity.
11- Attending the weekly meeting with all the required information.
12- Coordinating with operations and finance management to ensure smooth collection operations.
13- Contributing to the group to achieve the desired goals.
14- Ensuring that the company's systems and procedures are constantly monitored and maintained.
15- To have direct communication with the department manager.
16- Carrying out the instructions of his/her immediate supervisor at work in a manner consistent with the responsibilities of the position.
17- Receiving statements of accounts and reports of outstanding balances from the customer and corporate accountant, preparing claims to be submitted to customers according to the payment dates agreed upon in the contracts and agreements, and then presenting them in coordination with the head of the collection department.
18- Delivering statements of accounts, attachments, and claims prepared for collection to customers in a timely manner, following up on collections, receiving checks or cash, and delivering them to the collection manager.
19- Recording all customer-related receivables and collections data (including checks and other forms of payment) and monitoring their status in the collection program.
20- Preparing collection reports, schedules of outstanding balances, and required reports, and submitting them to the collection manager.