الوظائف / وظائف مديرين / Problem management specialist

Problem management specialist

Microland Limited - مصر - Riyadh
توظيف: دوام كامل
Identify outage cause: Analyze RFO (Reason for Outage) to pinpoint service interruption origin. • Determine root cause: Conduct RCA (Root Cause Analysis) to understand why the incident occurred. • Guarantee high-quality closure: Ensure RFO/RCA meet stringent quality standards. • Document unknown causes: Create problem records for unresolved RCA issues. • Collaborate effectively: Maintain close communication with field engineers, TS, and vendor support.
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تاريخ النشر: ٣ مارس ٢٠٢٤
الناشر: Bayt
تاريخ النشر: ٣ مارس ٢٠٢٤
الناشر: Bayt