- Customer Care Representative to deal with UK customers for Vodafone.
- Identifying customers’ needs, clarify information, research every issue and providing solutions .
- Build sustainable relationships and engage customers by taking the extra mile.
- Frequently attend educational seminars to improve knowledge and performance level.
- Meet personal/team qualitative and quantitative targets.
Benefits:
- 1 month online Training (Paid)
- Work from home.
- Annual balance.
- Attractive salaries plus great bonus Schemes.
- Laptop/PC provided with internet allowance
- Social & Medical insurance.
Full-time:
- Working days: 5 days and 2 days off.
- 9 Working hours including breaks (Rotational shifts).
- The first 3 to 4 weeks will be online training from home (from 9 am to 5 pm).
- After the training, you will work from the premises for a month and a half and after then you will start working from home again.
Fluency in English is a must.Strong phone and verbal communication skills along with active listeningAbility to multi-task, set priorities and manage time effectivelyFlexibility to work in rotational shifts.Ability to work easily and efficiently among a teamEgyptians onlyGraduates only