Company Description"Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"Job DescriptionAssist in preparing the Annual Training Plan based on Hotel’s mission, vision,strategies, and business objectives.Conduct off the job training sessions based on performance deficiency ordevelopment needs noticed.Facilitate learning through a variety of delivery methods including classroominstruction, virtual training, on-the-job coaching. 2.4 Conduct induction for new hires.Design, develop, and produce training materials and hand-outs for training programs.Follow up with employees to assure the implementation of learned skills andtechniques.Observe employees’ performance improvement.Maintain attendance records for all employees.Schedule training dates & programs with external training providers.Be present during operation to make sure that the quality of service provided is inparallel with the hotel service standards.Assist in developing the training plan.Select employee participants in collaboration with manager’s nominations.Select and specify any materials, books or other collateral required in the instructionprocess.Evaluate and make recommendations on training material and methodology.Actively listen and respond positively to questions, concerns, and requests to resolveissues, delight, and build trust.Provide assistance to individuals with disabilities, including assisting visually,hearing, or physically-impaired individuals within guidelines (e.g., escorting themwhen requested, using words to explain actions, writing directions on paper, ormoving objects out of the way).Assist other employees to ensure proper coverage.Welcome and acknowledge each and every person with a smile, eye contact, and afriendly verbal greeting, using the person’s name when possible.Speak using clear, appropriate and professional language.Discuss work topics, activities, or problems with co-workers, supervisors, ormanagers discreetly and quietly, avoiding public areas of the property.Talk with and listen to other employees to effectively exchange information.Collaborate with management to formally recognize hourly employees' performanceEnsure that hourly employees are trained.Collaborate with management to develop and carry-out ideas and procedures, and setgoals to continuously improve department performance.Develop and maintain positive and productive working relationships with otheremployees and departments.To predict that all activities and to be purchased all equipment and belongings maycreate disease for the environment, to join all activities which is organized to protectbiological diversity and shares the responsibilities, shares the individualresponsibilities in order to increase environment knowledge and to carry on necessarytrainings. To provide minimum consumption currently used all stuffs and equipment(paper, printed out etc.).To implement necessary warnings and departmental trainings in order to save energyinside the facility. To carry on implementing decisions which were taken for savingenergy. To predict effects of environment and efficiency of energy on purchasedequipment.QualificationsUniversity degree1+ year of proven experience as an L&D Coordinator in Hospitality IndustryGood knowledge of training and development methodologiesStrong communication, collaboration, and interpersonal skillsExperience in designing and delivering training programsGood Presentation SkillsAttention to detail, organizational skills, and the ability to prioritize tasksGood command in Microsoft Office Suite and Learning Management Systems (LMS)Ability to work independently and as part of a teamVery Good in English.Additional InformationYour team and working environment:In 1-2 sentences, introduce the team, property or office environment in a way that reflects the cultureNote: Customization may be included for any specific local or legislative requirements, such as work permitsOur Commitment To Diversity & InclusionWe are an inclusive company and our ambition is to attract, recruit and promote diverse talent