Responsible for all hub daily operations of receiving, storing, and delivering orders Responsible for performance monitoring of couriers and hub team Supervising Operations staff, developing their skills, assessing their monthly KPIs Supervising Hub objectives by assigning, scheduling, coaching, and developing employees Supervising the ground courier’s routes Meeting Hub operational standards, implements team productivity and resolves problems Managing courier schedule on a daily basis Maintaining sorting area by organizing floor space Following the daily checklist to ensure all his daily tasks are done Following up on Driver’s App updates accuracy Responsible for all “out for delivery” orders till being reconciled at the hub according to the agreed time Ensuring proper handling of cash according to the procedure Handling all COD issues Sending daily, weekly and monthly reports RequirementsFrom 2 to 3 years experience in hub and warehousing operations, preferably in the shipping field Very good English level Must have experience in leading and supervising teams High School Diploma; Bachelors degree Decision-Making and problem solving skills Analytical and reporting skills Ability to meet deadlines and work under pressure Time Management and multi-tasking Good interpersonal skills and leadership skills Proactive, with can do attitude and good judgment Focused and professional attitude